La Grange's #1 Rated House Cleaning and Maid Service

Tips are not required but are greatly appreciated by your professional cleaning team. Learn how much to tip and when in our house cleaner tipping guide.

A few quick steps will help us give your home the best clean possible:

1. Declutter: Clear away any toys, clothes, or stray items.
2. Secure valuables: Store any delicate or valuable items safely.
3. Pets: Keep pets in a secure area during the cleaning.
4. Access: Make sure we can get in. Leave a key, provide a code, or be home.

For more detail, check out our guide on how to prepare for your house cleaner.

Every home is different, so we customize each visit to your particular needs. We follow our 56-Point Professional Cleaning Checklist with extra emphasis on the three most important areas: your kitchen, bathrooms, and floors.

Your cleaner can also focus on priority tasks you specify before each visit through your client portal.

If your home has not been professionally deep cleaned in the last 30 days, it requires a deep cleaning first. Deep cleanings cover the same rooms as regular cleanings but are much more thorough and take more time to get your home up to our standards.

Once your home is at our baseline, recurring cleanings maintain that level on a weekly, bi-weekly, or monthly schedule.

Yes, Sophia's Cleaning Service is a pet-friendly maid service. We do not charge any extra fees if you have pets. However, we are not able to clean up feces, vomit, or urine for safety reasons. If you do have pets in the home, please let us know ahead of time so we can plan accordingly.

It depends on the size and condition of your home. The average time for an initial visit or deep cleaning is 7 to 9 hours for a single cleaner.

After the initial deep cleaning, regular cleanings average 5 to 7 hours. We can also send a team of 2 to 5 cleaners to complete the job faster depending on your needs. For smaller spaces, we offer a 3-hour single cleaner option.

We bring all cleaning supplies and equipment to every visit. If you have a special product preference, let us know before your visit and provide instructions on which surfaces to use them on.

Green cleaning supplies are available upon request at no extra cost. Our team holds the IJCSA Master Green Cleaning certification, the highest level in the program, covering chemical hazards, indoor air quality, and VOC reduction.

We bring HEPA vacuums and color-coded microfiber cloths to prevent cross-contamination. Before your first clean, we ask about allergies and sensitivities and document your preferences on a permanent checklist.

You do not need to be home. Most recurring customers are not home during visits. You can provide our office with entry details or an extra set of keys.

For initial or deep cleanings, we may ask you to do a brief walkthrough with the team so we understand your priorities.

We send two reminders before every visit: an email 3 days before and a text 24 hours before, so you always know when your cleaning is coming. If you need to reschedule, the email 3 days before gives you a built-in window to do it at no cost.

Within 48 hours, there is a $100 rescheduling fee. Within 24 hours, the full visit rate applies. The fee goes directly to your cleaner to cover lost wages. Any remaining amount goes to local charities and cancer research through our Cleaning for a Cause initiative.

For genuine emergencies, we have a grace period. We often reduce, waive, or credit the fee toward your next cleaning.

This stability is also why our cleaners stay for decades, not weeks. Protected income and reliable schedules mean better, more consistent cleaning for you.

Yes, we do our best to keep your cleaning team or cleaner the same for each recurring visit after your initial deep clean. Keeping things consistent is important to us, and it is one of the reasons our clients stay with us long term.

For one-off cleanings, you can request a specific cleaner if they are available.

Call us or fill out our online quote form and you will have a flat-rate price in minutes. No in-home walkthrough or sales pitch required. We have cleaned thousands of homes across La Grange and the western suburbs, so we can give you an accurate quote based on your home size, condition, and the type of cleaning you need.

Initial cleanings are fully flat-rate. Pricing is only adjusted if actual conditions differ from what you described, which is fair to both you and our cleaners.

In most cases, yes. We have tripled our team capacity over the past 12 months and have openings available most days, especially Monday through Friday. Recurring clients always get priority scheduling.

For holidays or peak seasons like spring cleaning, booking a few days ahead is smart to lock in your preferred day and time.

Every cleaner goes through a multi-stage vetting process before entering your home: multiple interviews, hands-on training, and test cleanings at our own homes first. All cleaners are background checked, and Sophia's Cleaning Service is fully licensed, bonded, and insured.

Our cleaners stay with us 5 to 20+ years because we pay 20% above market rates and provide stable schedules. Long tenure means your cleaner actually knows your home, your preferences, and your standards.